Малые и средние предприятия сферы услуг в условиях Индустрии 4.0 и Общества 4.0: опыт Юго-Западной Чехии
DOI:
https://doi.org/10.17059/ekon.reg.2022-4-5Ключевые слова:
бизнес-услуги, Индустрия 4.0, наукоемкие услуги, малые и средние предприятия, Общество 4.0, Юго-Западная Чехия, информационно-коммуникационная деятельность, профессиональная и научно-техническая деятельностьАннотация
В статье представлены результаты изучения адаптации малых и средних предприятий (МСП) сферы услуг к технологическим, экономическим, социальным и экологическим условиям Индустрии 4.0 и Общества 4.0. Цель исследования — анализ текущего состояния, мотивации и потребностей предприятий в сфере наукоемких услуг, а также оценка возможности своевременного и эффективного внедрения методов и инструментов Индустрии 4.0 на Юго-Западе Чехии. Совмещение методов позволило сочетать различные качественные и количественные подходы, такие как кабинетное исследование, методы объяснения и интерпретации, анкетный опрос, полуструктурированное интервью и оценка данных. Полученные результаты демонстрируют высокую потребность в повышении знаний и инновационного потенциала МСП, изменении организации и содержания труда, формировании новых компетенций сотрудников в условиях роботизации, автоматизации и цифровизации деловых процессов. Выявлены препятствия для доступа к необходимым внутренним и внешним финансовым ресурсам. Показано, что МСП заинтересованы в сотрудничестве как с академическим сектором, так и с региональными органами власти для разработки методологических инструментов адаптации к новым социальным условиям в интересах устойчивого развития этих предприятий. Цель дальнейших исследований –создание методологии адаптации малых и средних предприятий к условиям Индустрии 4.0 и Общества 4.0.
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